BALDANZA Natural Market & Cafe — Establishment, food and cafe at 17 Elm Street, New Canaan, Connecticut.

I wrote the following review after a lesser than nice experience HOWEVER, the owner did call me right away the next morning and was immensely apologetic for our lesser than desired evening. Mistakes happen in the service world but when quickly cured, that becomes the real reflection of a business. So I am moving my rating from a 1 star to a 5 star given such a quick and genuine response from the owner. (Previously posted).....Fabulous food but extremely poor management style. Having reserved a table for four in advance, ordered appetizers, main course and dessert, the check was delivered (which was not inexpensive but food was well worth it) at the same time waiter served dessert. And then, the manager asked us to vacate table within minutes of coffee being served so they can turn the table to another party. Why did they even offer up the dessert menu if they needed to turn the table?? Being in the business of serving customers as a business owner myself, I'd suggest Baldanza Cafe clearly has a management issue or lack of customer service etiquette or expertise. From my point of view, when your table has just spent significant dollars with your establishment in under 2 hours, one must ask.....who made that decision to ask us to vacate the table. Too bad we will not be revisiting. Will be interesting if the owner calls me to discuss - I left my phone number.